TechCorp International
How TechCorp automated their documentation pipeline and saved 170 hours per month with FlexiDoc's API integration.
The Challenge
TechCorp International, a leading global technology company with over 10,000 employees, faced significant challenges with their documentation workflow:
- Manual conversion of PDF documentation required 4-6 hours per document
- Version control issues - keeping docs synchronized with code releases was nearly impossible
- Developers struggled to search across PDF documents, leading to increased support tickets
- No automated way to convert and publish documentation as part of deployment
- PDF documents were difficult to read on mobile devices
The Solution
TechCorp implemented FlexiDoc as a core component of their documentation pipeline:
- Integrated FlexiDoc API directly into GitLab CI/CD pipeline
- Automated conversion of PDFs with custom CSS styling
- Real-time publishing to documentation portal
- Batch processing for 50,000+ legacy documents
- Smart queuing to prioritize frequently accessed documents
Implementation Timeline
Discovery & Planning
Mapped existing workflow and set up FlexiDoc enterprise account
API Integration
Developed custom SDK wrapper and CI/CD integration
Batch Migration
Processed legacy documentation library with QA checks
Launch & Optimization
Rolled out to all teams and optimized for technical content
Technical Implementation
TechCorp integrated FlexiDoc directly into their GitLab CI/CD pipeline for automatic documentation conversion:
# .gitlab-ci.yml
deploy_docs:
stage: deploy
script:
- flexidoc convert ./docs/*.pdf --api-key $FLEXIDOC_KEY
- flexidoc apply-theme --template techcorp-docs
- flexidoc publish --webhook $DOCS_PORTAL_WEBHOOK
only:
- mainResults & ROI
The implementation of FlexiDoc transformed TechCorp's documentation workflow:
Key Achievements
- 68% decrease in documentation-related support tickets
- 92% satisfaction rate in developer surveys
- 4.5x increase in documentation engagement metrics
- 25% faster API adoption by external developers
“FlexiDoc didn't just solve our PDF problem—it revolutionized how we think about documentation. Our developers now have instant access to searchable, up-to-date documentation that actually helps them build better products.”
Key FlexiDoc Features Used
REST API Integration
High-volume batch processing with 99.9% uptime SLA
Webhook Support
Real-time notifications for seamless CI/CD integration
Custom Styling
Maintained brand consistency with custom CSS templates
AI Enhancement
Claude AI accurately converted technical diagrams and code snippets
Future Plans with FlexiDoc
- Multi-language support for documentation in 12 languages
- Interactive tutorials from existing PDF guides
- Partner documentation system extension
- AI-powered semantic search implementation